Saturday, June 6, 2015

Unity4 – Your Go-To Contact Center And Technology

One good thing about living in today’s world is that everything is available for you to take advantage of. For instance, if you have a business and would like to establish a support center to cater to all your customer needs and queries but don’t want to spend that much, you can take advantage of the outsourcing services that offers the service your business needs and more. Such is Unity4.

About Unity4

Established in 2000, Unity4, a large privately held organization, has since come a long way in terms of excellent contact center outsourcing as well as contact center technology.  They are the go-to people for businesses that need to outsource both people and technology for contact services.

Services Offered

When it comes to their contact center services, they offer the following services:

1. Telephone sales. If you are looking for quality contact centers to promote your products, Unity4 is the right avenue for you. They have excellent sales training which is reflected on how consistent they deliver results.

2. Customer service. If you are looking for the right people to handle your customers’ general inquiry, complaints, activations, order and booking, as well as helpdesk, Unity4 can answer to your needs.

3. Fundraising. If you are looking for the right people to properly manage your upcoming fundraising event who will deliver you good results in terms of searching for donors, regular giving acquisitions, regular giving upgrades and management, merchandise sales requests, and many more, Unity4 is perfect for you.

4. Research Fieldwork. If you are looking for the right people to do the research and interviewing for you, Unity4 is good for you. Whether it involves social and government, consumer lifestyle, employee satisfaction and others, you will never be left behind with this company.

5. Disaster Recovery. If you are looking for the right people to properly handle any product recall, emergency staffing, and other disaster-related issues in the business, Unity4 is right for you.

More than these features, they also offer technology like Rapport CMS which is an end to end contact center platform with all the needed key call center tools. More features of this technology are found on their user-friendly site, You can even ask for a quote to start your venture.

Be part of the outbound call centre company who knows no boundaries when it comes to call center services, shows true care for their customers and are even willing to go the extra mile to provide for them.

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